FAQ | PARTRIDGE IN A PARISH

Where is Partridge in a Parish based?

We're based in Singapore. Prices listed here are in Singapore dollars (SGD).

Do you have a physical shop?

No, we don't have a physical shop at the moment. If you need a gift urgently, you can reach out to us here to arrange a pick-up.

Where do you ship?

We ship to most countries internationally. Please see here for more details about shipping.

When will I receive my order?

For deliveries in Singapore, Smartpac tracked letterbox delivery takes 2 - 3 working days, courier doorstep delivery takes 3 - 4 working days. There may be slight delays during peak seasons (Christmas and Easter). For other countries, please refer to the delivery guidelines when you select your country at checkout.

I'm a customer in Singapore and I need my order urgently, how quickly can I receive it?

Please reach out to us here and we will do our best to meet your request.

Do you do customised rosaries?

Yes! Customisations are welcome. Please reach out to us on our contact page, or drop us a email at info@partridgeinaparish.com.

How long does it take to customize a rosary?

Please allow 3 - 4 weeks lead time to make the rosary, depending on the availability of the materials required. For peak periods during Easter and Christmas, please allow 6-8 weeks lead time.

I would like to send a gift, do you do gift wrapping?

Yes! Gift wrapping is complimentary. You may also add a personalised message to be included in your gift. Please write your message in the notes at checkout.

The item I'm eyeing has sold out. Will it come back?

When an item has sold out, you can request to be notified when it comes back. Please click "Notify When Available" on the product page and leave your email address.

What are the payment methods accepted?

We accept payment by credit cards or PayPal. Please click the "Checkout" button to pay by credit cards, or "PayPal Checkout" button to pay by PayPal.

How do I take care of my rosary or jewellery?

Please be gentle and handle it with care. Avoid contact with moisture, perfume, lotion, oils or any other cosmetic products as it may cause reactions with it. To clean, wipe it gently with a soft and clean damp cloth, then pat dry with a clean tissue. Store it in a cool, dry place, away from sunlight and humidity.

Are the rosaries blessed?

No, the rosaries have not been blessed. A priest once told us that the blessings are not only for the rosary, but also for the person praying with the rosary. So do bring your rosary to your parish priest to receive your blessings. :)

I have a broken rosary purchased from somewhere else, would you be able to repair it?

Please contact us at info@partridgeinaparish.com, with photos of the broken rosary. We will be most happy to help if we are able to fix it for you!